Tag Archives: Workplace Conflict

Feigning Ignorance To Acheive Results

A way to gain additional background into a sensitive matter is to pretend to know nothing or very little about that matter. Generally, if one person believes a second person is unaware of a matter, he’ll provide details necessary for … Continue reading

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Employees and employers will say crazy things at times; maintain your cool.

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If you no longer want to be the victim, stop acting the victim. If you’re repeatedly “victimized,” evaluate your actions and look inwards. It could be your behavior – or your misperceptions – contributing to your situation.

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Discourage Bullies Without Physical Retaliation

Sometimes bullies can be discouraged through means other than violence, such as by acting and sounding intimidating. For example, a voice can be applied to control some situations. This was illustrated in a recent episode of CSI, “The List.” In … Continue reading

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Be The Cooling Force

If tempers are flaring at work, calm things down by inserting pauses in the conversation or creating small diversions. It momentarily distracts people from their antagonized feelings, giving them and you time to process and formulate responses constructively (without the … Continue reading

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“Who’s Training Who?” – Management Edition

Who’s training who? Questions are a constructive tool for employee and service provider development. It requires an upfront investment that produces long term results. Questions can be used to guide employees through a cognitive process, enabling them to understand how … Continue reading

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Sometimes It Takes A Reminder For Your Team To Succeed

If you find key members of your subordinate team competing against you, consider reminding them (tactfully) that your success ensures their success and vice versa.

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Being A Habitual Jerk Can Stunt Growth

Often, it’s apparent to others that people who act like jerks – acting as though they are seriously inconvenienced – in response to work requests are not maintaining a healthy perspective on their work-role’s place in their life. Instead, these … Continue reading

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Lessons From Wisconsin’s Battle Over Public Unions

Lessons from the Wisconsin public union battle: The sooner you accomplish something, the sooner people forget. By launching the battle immediately following the last big election, Governor Scott Walker and the Republican members of Wisconsin’s congress front load the risk … Continue reading

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When you undermine your manager or your employer, you undermine your own career.

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Successful Managers Are Buffers

If you’d like to maintain cohesion and respect between you and your team, and your team and others, do not complain to your subordinates about problems with your boss or other leaders within the company. By acting as a buffer … Continue reading

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Using Email As An Outlet To Vent

Occasionally we need to vent. Generally, the workplace is not the best place to vent. If you need to vent in the workplace, put it in writing. Don’t put it in writing with the intent to send it, but, as … Continue reading

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Confidence Is Necessary – Learn to Fake It

Success requires confidence. If you lack confidence, take acting courses to disguise it or join speech clubs such as Toastmasters to overcome it.

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If Your Considering Dramatic Action, First Consider -

If you’re questioning something you’re going to do, or plan to do something extreme, consider the following. How will other people perceive your action? What are the most likely consequences and outcome of your actions? How will you feel about … Continue reading

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Too Good To Be True?

If it seems too good to be true, it usually is. If a company with a lot of turnover or dubious reputation makes an offer that is exceedingly above market or below market, consider the following. Companies with high turnover due to … Continue reading

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If You’re Blowing The Whistle, Try To Remain Anonymous

Whistleblowers are rarely rewarded for their action, even if it results in circumventing significant fraud. As such, if you plan to blow the whistle, try to do so anonymously. Don’t expect any person to protect your identity – even if … Continue reading

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Acknowledge Your Power

If you’re having trouble with a peer or colleague at work, it’s not the end of the world. In fact, depending on the person’s personality, you might be able to flip things in your favor. Find an outlet by developing … Continue reading

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“Assumptions Make An A$$ Out Of You & Me”

Try not to make assumptions, because your assumptions might be wrong. Common examples are assuming that a large person is pregnant or that the person on the phone is a woman when it is a man. This has significance in the … Continue reading

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Identify & Avoid Crazymakers (like your life depends on it)!

Crazymakers (CMs) are narcissistic people who can turn any mundane non-item into a mega-issue. They subsist on drama. Following are common traits. Nothing is ever the CM’s fault. Someone else is always the source of trouble experienced by the CM. CMs do not acknowledge … Continue reading

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Could Your Blog Be Hurting Your Job Search? Or Promotion?

Could your blog be impairing your chances of securing a job? Or a promotion?  While blogging provides catharsis during difficult times, without care, it can be damaging, as well. For example, ranting about an employer’s decision not to hire you validates that employer’s … Continue reading

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Be The Better Person In Interpersonal Conflict

Don’t immediately involve your Supervisor in interpersonal conflict. Try to resolve it yourself. If you’re unable to, give it a month – ignore the conflict and avoid any attempts to draw you in. Smile and maintain a positive affect. Most people … Continue reading

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When The Good Turn Becomes Yours

Even if you do not believe in karma, there is some merit to the pay-it-forward type concept. Building goodwill with others means more open doors to opportunities. That goodwill can come in handy in times of need. For example, maintaining an … Continue reading

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Beware Of The CLMs

Following are no-brainer CLMs (career limiting moves) that seem to be occurring with increasing frequency in a number of workplaces. -         Yelling -         Screaming at an employee -         Threatening an employee -         Physically intimidating an employee -         Throwing or slamming items … Continue reading

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Bosses Don’t Know Everything

Bosses don’t know everything. They are not Oracles. They make bad decisions. There will be times that you’ll be smarter, more mature, more well-informed than your boss. Accept this.

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The Upside To Being A Psychopath

Emotions have no place in the office. Strive not to let them get in the way. No matter what is going on or how you might feel about your workplace, consistently display a positive and engaged persona; regularly go out of your … Continue reading

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Who’s Training Who?

Do you find yourself changing your behavior in order to avoid conflict with one of your subordinates? For example, do you limit who may review the employee’s work or with whom the employee is assigned to work because she’ll disrupt … Continue reading

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Cool Off If You’re Going To Meltdown

It is not appropriate to have a meltdown at work – especially several meltdowns within a few months. If you’re having multiple meltdowns at work, stop using your coworkers and manager as emotional crutches and seek professional guidance. If you feel that you are about to … Continue reading

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Poll: Has a supervisor or colleague stolen an idea from you?

Poll: Has a supervisor or colleague stolen an idea from you?

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Drama Belongs In The Theater – Not At Work!

Get over your need for drama – it doesn’t belong in the workplace. Make an effort to get along. Make an effort to be habitually kind, courteous and considerate. Set aside your inclination to respond to perceived insults – operate under … Continue reading

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Recognize your biases and note how your actions reinforce the biases of others.

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Maintain Control Through Composure

Never show lack of confidence. People often respond to the tone set by others. A shopper may react negatively, assuming an error has been made, to a clerk’s display of deep insecurity or undue servility. Influence a situation’s direction by masking anxiety: take … Continue reading

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Failed Behavioral Exams

Hiring managers, repeat after us: if a person does not pass a behavioral or psych exam, do NOT hire this person! There is a reason the applicant failed the exam.

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Poll: Should workplace bullying be treated as seriously as sexual harassment?

Poll: Should workplace bullying be treated as seriously as sexual harassment?

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Chosing Between A Job & Enduring Harassment

If you are having serious problems with a fellow employee, such as a supervisor that is making advances or a misogynist or bigot that has chased away several employees of a protected class in the last year, carefully assess the situation and the … Continue reading

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Rotten Apples Poison An Employee’s Well

Ramifications from a bad work relationship can spread across a work environment and community. Don’t kid yourself that these people don’t have friends or connections. These “apples” can infect any positive relationships you have after you leave if you don’t actively … Continue reading

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Poll: Does religion belong in the workplace?

Poll: Does religion belong in the workplace?

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Rotten Apples Poison A Manager’s Well

Bad employees disrupt team productivity and cohesion. The ramifications are long term. It costs more to keep the rotten apple then to remove it from the well. Dump the apple and decontaminate the water.

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