Tag Archives: Etiquette

Move ‘Em On

If you don’t remember a question, move on; don’t hold everyone up trying to remember the question. The question just was not that important or you would have remembered it. Under most circumstances, you can return to the question if … Continue reading

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Consider Posting A Card

The general recommendation for post-interview Thank You notes is to send them within 24 hours via email. However, if you’d like to differentiate yourself from the competition and/or renew your chances of consideration, send your thank you note through a … Continue reading

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If you’re going to call in sick, don’t give your supervisor all the gory details.

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Employees and employers will say crazy things at times; maintain your cool.

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Loving Thyself

1 out of every 100 people is a psychopath. (Not all psychopaths are murderers.) Generally, their actions are taken out of self-interest. In work, your actions should be taken out of your self-interest. Nobody is obligated, and few will be inclined, … Continue reading

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Enabling A Supervisor To Overcome Petty Behavior

Supervisors, like parents, are not infallible. They have weaknesses and insecurities that can affect their judgment and leadership, just as parents do. Some supervisors abuse the control granted by their positions to compensate for their sense of inadequacy, leading to … Continue reading

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Wicked Games To Get Your Way

We don’t advise the following but have seen it done successfully. If you want to convince someone to agree to something that you doubt to which they’ll agree, change the situation so that the person or party is compelled to … Continue reading

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The Manners Of Escape

If you’re trying to politely escape a conversation, rather than saying you have to go – which can make you look self-centered and implies the other person has been taking up your time, tell the person you won’t hold her … Continue reading

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Gain Control

Flipping our post about interpreting body language, Reading His Lips, on its head, take care not to give yourself away through your body language. If you feel your body responding to a situation of anxiety, fear, or anger, try to … Continue reading

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If you no longer want to be the victim, stop acting the victim. If you’re repeatedly “victimized,” evaluate your actions and look inwards. It could be your behavior – or your misperceptions – contributing to your situation.

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Changing The ADHD Channel

If you have ADHD, or something else that contributes to displays of hyperactivity, try to gain control of symptomatic behavior during business meetings. Hyperactive habits or ticks, such as rapid leg swinging, chair swivelling, or obsessive movement can affect the … Continue reading

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Etiquette When Appropriating Staff

If you’re going to borrow staff, consult with staff’s supervising manager first. She’ll be in the best position to know who is most capable of and able to assume the responsibilities you’d like to assign. Plus, it’s discourteous to appropriate … Continue reading

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Beware Of The CLMs

Following are no-brainer CLMs (career limiting moves) that seem to be occurring with increasing frequency in a number of workplaces. -         Yelling -         Screaming at an employee -         Threatening an employee -         Physically intimidating an employee -         Throwing or slamming … Continue reading

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“Who’s Training Who?” – Management Edition

Who’s training who? Questions are a constructive tool for employee and service provider development. It requires an upfront investment that produces long term results. Questions can be used to guide employees through a cognitive process, enabling them to understand how … Continue reading

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When The Good Turn Becomes Yours

Even if you do not believe in karma, there is some merit to the pay-it-forward type concept. Building goodwill with others means more open doors to opportunities. That goodwill can come in handy in times of need. For example, maintaining … Continue reading

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It’s Not All About You

Not everything is about you! If a person isn’t responding to an email or call, it could be that they haven’t had the opportunity, not that they no longer like or are unhappy with you. And if that is the … Continue reading

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To Boost Efficiency, Permit People To Chat At Work

Employers: Enable “chat” or IM at work. IM’g is more efficient and less disruptive than expecting employees to call, walk or shout over cubicles to speak with one another. There are several different secured IM options for business that can … Continue reading

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Being A Habitual Jerk Can Stunt Growth

Often, it’s apparent to others that people who act like jerks – acting as though they are seriously inconvenienced – in response to work requests are not maintaining a healthy perspective on their work-role’s place in their life. Instead, these … Continue reading

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The difference between coincidental and deliberate is a pattern.

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Struggling Not To Cry? Try Smiling!

In one CSI (Las Vegas) episode, Sara Sidle suppresses her urge to vomit by smiling. While we can’t vouch for the credibility of this natural remedy, we have found that smiles work on something else. If you’re fighting tears, such … Continue reading

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Don’t Make Yourself Into A Victim

If an employer – even a potential employer - is willing to pay for things, let it. Do not volunteer to pay for business or discretionary expenses (such as bagels) that the employer will cover – it reflects low self-worth and confidence. Letting … Continue reading

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Don’t Be Afraid To Be In Front

If joining a large meeting, there’s no need to hide in the back of the room. No one sees you or really pays attention while you walk to the front.

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Lessons From NPR’s Videogate

Several lessons can be learned from the recent controversy involving NPR’s Ron Schiller and James O’Keefe’s organization, The Project Veritas (“the video-gate controversy”).  First, perform appropriate vetting before making an investment. In the video-gate controversy, the prospective donors’ credentials were not … Continue reading

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If It’s Up Your Nose….

It doesn’t matter if your finger is covered, if it’s up your nose, you’re picking it.

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Reading Lips

Learn to read body language and respond to what people are telling you through their actions. For example, if someone leans away or steps back from you when you lean in or step closer, she is communicating that you’re too close or … Continue reading

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Throwing A Sub Under The Bus Can Haunt You

Generally, people do not gain respect from bosses, peers, or subordinates by throwing subordinates under the bus. Instead, throwing subs under the bus causes subs to distrust and fear the supervisor. It also generates conflict as subs will generally avoid … Continue reading

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Be a visionary: sometimes success requires helping others.

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Successful Managers Are Buffers

If you’d like to maintain cohesion and respect between you and your team, and your team and others, do not complain to your subordinates about problems with your boss or other leaders within the company. By acting as a buffer … Continue reading

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Don’t Punish A Kindness By Turning Into A Freakshow

Just because a person does you a kindness doesn’t mean she’s offering you friendship or ever wants to hear from you again. Try to keep things in perspective and understand why a person is stretching her hand out to you.

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Using Email As An Outlet To Vent

Occasionally we need to vent. Generally, the workplace is not the best place to vent. If you need to vent in the workplace, put it in writing. Don’t put it in writing with the intent to send it, but, as … Continue reading

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Oops! Did I Do That?

Most of us like to gossip. We like to feel that we’re in the know, that we are the go to person for scuttle butt. But, be careful about how you spread the word. If you have serious concerns about someone … Continue reading

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If Your Considering Dramatic Action, First Consider -

If you’re questioning something you’re going to do, or plan to do something extreme, consider the following. How will other people perceive your action? What are the most likely consequences and outcome of your actions? How will you feel about … Continue reading

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Covering For Gas

If you experience something that is considered socially embarrassing, don’t make a deal of it; that only makes things worse or more memorable. If it’s something like gas and there are many people around you, look around you as if … Continue reading

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Tips For A Constructive Interview Process (Hiring Managers)

If you have an open requisition, consider the following in order to maximize your interview process. To the extent the following is used in formulating an interview process, discuss the process with interview process participants to ensure consistency. Likewise, ask … Continue reading

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“Think Before You Speak”

Consider your environment before you shout out the title of a document that printed immediately before yours. Don’t holler something that does not favor the company if external auditors are sitting in cubicles near the printer!

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“Assumptions Make An A$$ Out Of You & Me”

Try not to make assumptions, because your assumptions might be wrong. Common examples are assuming that a large person is pregnant or that the person on the phone is a woman when it is a man. This has significance in the … Continue reading

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Identify & Avoid Crazymakers (like your life depends on it)!

Crazymakers (CMs) are narcissistic people who can turn any mundane non-item into a mega-issue. They subsist on drama. Following are common traits. Nothing is ever the CM’s fault. Someone else is always the source of trouble experienced by the CM. CMs do not acknowledge … Continue reading

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It’s Not All About You

Not everything is about you! If a person isn’t responding to an email or call, it could be that they haven’t had the opportunity, not that they no longer like or are unhappy with you. And if that is the … Continue reading

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When The Good Turn Becomes Yours

Even if you do not believe in karma, there is some merit to the pay-it-forward type concept. Building goodwill with others means more open doors to opportunities. That goodwill can come in handy in times of need. For example, maintaining an … Continue reading

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Even If You Don’t Want The Job, Don’t Burn Bridges

Send a “Thank You” note following an interview, even if you do not want the job. It’s better to maintain goodwill rather than burn bridges.

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Beware Of The CLMs

Following are no-brainer CLMs (career limiting moves) that seem to be occurring with increasing frequency in a number of workplaces. -         Yelling -         Screaming at an employee -         Threatening an employee -         Physically intimidating an employee -         Throwing or slamming items … Continue reading

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If An Interviewer, Be Considerate

If you’ve scheduled a phone interview with an employment candidate, call him at the time set. Calling at your convenience, either more than five minutes early or late, communicates that you prioritize your schedule over theirs.

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Poll: Has a supervisor or colleague stolen an idea from you?

Poll: Has a supervisor or colleague stolen an idea from you?

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Poll: Should workplace bullying be treated as seriously as sexual harassment?

Poll: Should workplace bullying be treated as seriously as sexual harassment?

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Poll: Does religion belong in the workplace?

Poll: Does religion belong in the workplace?

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Poll: Do politics belong in the workplace?

Poll: Do politics belong in the workplace?

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Poll: What Were Your Worst Interview Experiences?

Poll: What were your worst interview experiences?

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Your Thoughts (Poll): Are you finding recent grads and interns to be less professional than those from earlier generations?

Poll: Are you finding recent grads and interns to be less professional than those from earlier generations?

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